Animal Services Officer
Overview:
Under general supervision of the Chief of Police this individual ensures compliance with the City Animal Control Ordinance; works to resolve violations; issues warnings and citations; disposes of animals; maintains records.
Essential Duties and Responsibilities:
- Conducts field checks to uncover possible violations of animal control ordinances.
- Removes and disposes of deceased or trapped animals within the city.
- Investigates possible violations, contacts responsible individuals in person and in writing, performs follow-up investigations.
- Responds to citizens’ complaints regarding code violations, exercises appropriate judgment in prioritizing calls, investigations and resolves problems.
- Works closely with violators to assist them in finding timely solutions to problems.
- Prepares and issues notices of noncompliance, violation, and citations according to applicable codes and regulations.
- Prepares investigation reports outlining violations and recommendations for successful prosecution by the City Prosecutor.
- Coordinates with the court clerk and files the necessary complaints for case to be heard in Municipal Court.
- Develops, assists with, and implements effective public education and outreach strategies concerning animal ordinances.
- Participates in the review and development of amendments to animal city codes.
- Other duties as assigned.
- Valid Texas Class C Driver’s License.
- High School Diploma or GED equivalent.
- Must have the appropriate state certifications/licenses for Animal Control Officer, or the ability to obtain it within the first 12 months of hire.
- Two (2) years of experience in animal control and/or experience working for a municipality.
Knowledge of:
- Animal control regulations.
- Rabies control
- City ordinances
- The use and care of vehicles and specialized equipment
- Respond to inquiries, complaints, and requests for service in a fair, tactful manner.
- Work under stressful working conditions.
- Inspect, identify, and enforce violations of applicable codes and ordinances.
- Communicate effectively orally and in writing.
- Perform all physical requirements of the position.
- Investigate and utilize interviewing techniques with an emphasis on conflict resolution and voluntary compliance.
- Maintain appropriate necessary certifications.
- Operate a vehicle under emergency conditions.
- Establish and maintain effective working relations with other law enforcement agencies, judicial officials, and the public.
- Typically requires sitting, talking, hearing, seeing, standing, walking, climbing, bending, crawling, squatting, kneeling driving, use of, and ability to operate office equipment.
- Will require constant lifting/carrying, lowering, pushing, or pulling of up to 50+ lbs. and frequently over 55lbs up to 100+lbs.
- 90% of work will be performed outdoors at the office.
- 10% of work will be performed outdoors or in the field.
- Subject to outside weather conditions