Pharmacy Technician

Posted: 12/01/2019

The primary responsibility of this position is to assist customer needs quickly, efficiently, & professionally. The secondary responsibility of this position is to ensure the Rock Pharmacy standards of customer service are upheld. The tertiary responsibility for this position is to represent Rock Pharmacy in the community.




o   Assist Customer Needs (Fill Customer Orders)

§  Fill prescriptions quickly, accurately & efficiently

§  Process insurance claims & bill insurance

§  Effectively communicate with doctors in a timely manner to request alternative medication when needed.

§  Process cashier responsibilities as needed

§  Maintain accurate records

§  Obtain refill authorizations as needed

§  Prepare reports as needed

§  Restock shelves & maintain up-to-date inventory

o   Ensure the Highest Standards of Customer Service

§  Personally relate to patients as possible

§  Constantly look for and take advantage of opportunities to go beyond the basic functional skill for patients

§  Answer phones & direct customer calls appropriately

§  Greet & assist customers personally around store or at counter

§  Listen & work to understand customer concerns & design appropriate solution

o   Represent Rock Pharmacy in the Community

§  Attend ribbon cuttings as Rock Pharmacy Representative

§  Attend networking events as requested

§  Visit patients as needed or requested

§  Other events as required

§  Other tasks as assigned




·       Reliable & professional transportation

·       Uphold & properly exhibit all company core values to the highest degree

·       Follow company code of conduct without exception

·       Reliable transportation

·       Excellent computer skills



·       Private Pay Insurance

·       On-The-Job Training

·       Paid Time Off

·       Full-time opportunity with competitive hourly rate

·       Bonus