General Job Description
Under the direction of the Animal Control Supervisor, is responsible for the day-to-day operation of assigned animal shelter live release programs such as rescue transport, scheduling medical appointments, adoption events, volunteer programs and foster program, and daily public interactions.
Duties & Responsibility
- Provides animals care related information for citizens and various shelter live release programs and services.
- Assists with affiliated volunteers and community service personnel in the performance of assigned tasks ensuring that correct policies, procedures, and safety standards are maintained.
- Advises and responds to complex inquiries regarding services, ordinances and procedures related to Animal Control Services
- Properly cleans and maintain assigned city equipment and department vehicles in working condition
- Develops promotional opportunities to raise awareness about the animals available for adoption/foster.
- Communicates with customers in person and receives and responds to customer inquiries via email, fax, phone, and social media platforms.
- Performs general cleaning of Animal Care Facilities per specifications
- Coordinates with other agencies in activities related to the designated program.
- Assists in monitoring the medical /behavioral status of animals and performs health care activities related to assigned animal shelter live release program.
- Will be required to perform cashiering duties related to Animal Care Services and maintains records in the shelter’s database.
- Performs routines administrative duties.
- Performs related duties, and fulfills responsibilities as required.
- Regular and prompt attendance is an essential function of the position; and
- Performs such other related duties are assigned.
Education & Training
High school diploma or General Education Development (GED) Certificate; Plus, a minimum of five (5) years of experience in working in animal control and animal shelter operations with two of those years in supervisory or administrative position; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Knowledge, Skills, & Abilities Required
Knowledge of: animal control equipment operations; animal care and behavior; city ordinances and state laws related to animal control; and record preparation methods, practices and equipment used to maintain facilities; cleaning methods and procedures;
Skill/Ability to: ability to understand and follow instructions; safely and correctly operate cleaning equipment; establish and maintain effective working relationship with co-workers and the general public; demonstrate proficiency in both oral and written communication; and maintain Texas driver’s license applicable to job responsibilities and good driving record; recognize dangerous situations (e.g. vicious animals) and deal with them; work under stress (e.g. irate citizens upset about animal situations) tolerance of outside working conditions, including exposure to diverse weather conditions; when on-call must be able to lawfully respond to calls for service, from residence, within 30 minutes
Safety/Physical Requirements; Tasks involved include bending, lifting, walking, and carrying or using a force equal to lifting 50 pounds or heavier. Must be able to work outdoors and in extreme working weather conditions.
Certifications & Licenses Required
High school graduation, or its equivalent, one (1) year of animal control or animal handling experience preferred; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Work Environment: Indoor/ Outdoor extreme weather conditions
Reports to: Animal Control Supervisor
Directs: Non-supervisory position
Other: Has contact with other city employees, local veterinarians, Texas Department of Health and Human Services Inspectors, area law enforcement officers, and the general public
Hourly: $17.46-$21.82 Annually: $36,319.92-$45,383.52