Barista & Cafe Team Member
Position Summary
The Café Team Member is responsible for delivering outstanding customer service while preparing fresh food and beverages in a clean, efficient, and welcoming café. This role helps create a relaxing space where parents can enjoy quality food and drinks while their children play. The ideal candidate is friendly, dependable, detail-oriented, and enjoys serving families.
Key ResponsibilitiesCustomer Service
- Greet every guest with a smile and provide friendly, attentive service.
- Take customer orders accurately and efficiently.
- Answer questions about menu items and make recommendations.
- Handle customer concerns professionally and notify management when needed.
- Create a welcoming atmosphere that encourages guests to return.
Food & Beverage Preparation
- Prepare coffee, espresso drinks, smoothies, wraps, snacks, and other menu items according to recipes and quality standards.
- Ensure food is presented attractively and served promptly.
- Monitor product freshness and rotate inventory using FIFO (First In, First Out).
- Restock ingredients and supplies throughout the day.
Food Safety & Cleanliness
- Follow all food safety and sanitation guidelines.
- Wash dishes, utensils, and food preparation equipment.
- Keep countertops, dining areas, and beverage stations clean and organized.
- Complete opening, closing, and daily cleaning checklists.
- Maintain a clean, stocked, and inviting café environment.
Cash Handling
- Operate the point-of-sale (POS) system accurately.
- Process cash, credit card, and mobile payments.
- Balance cash drawer and report discrepancies to management.
Teamwork
- Work closely with playground staff to ensure every family has an exceptional experience.
- Assist with birthday parties, special events, and busy service periods.
- Help wherever needed to support the team and maintain smooth operations.
Qualifications
- Previous café, coffee shop, restaurant, food service, or customer service experience preferred.
- Food Handler Certification (or willingness to obtain after hire).
- Passion for providing exceptional hospitality.
- Positive attitude with excellent communication skills.
- Ability to work efficiently in a fast-paced environment.
- Dependable, punctual, and able to work independently.
- Ability to work flexible hours, including weekends, evenings, and holidays.
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift up to 40 pounds.
- Comfortable working in a fast-paced kitchen and family entertainment environment.
What Success Looks Like
- Every guest is greeted warmly and served with excellence.
- Food and beverages are consistently fresh, accurate, and high quality.
- The café remains clean, organized, and fully stocked.
- Health and food safety standards are followed at all times.
- Guests leave with a positive experience and look forward to returning.
Our Mission: To provide families with a clean, welcoming café where parents can relax, recharge, and enjoy quality food and drinks while their children create unforgettable memories.
Pay: $10.00 - $12.00 per hour plus tips
Work Location: In person 3 Kelton Ave., Boerne, TX 78006
Schedule- Saturdays mandatory; weekday hours flexible.
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