Service Administrator
Job Description:
Mercedes Benz of Boerne is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified SERVICE ADMINISTRATOR to our Service team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities:
- ADP/ CDK Booking and timekeeping for service department.
- Work on cash balancing reports for the service department.
- Maintain the aftermarket extended warranty schedule and assisting in the booking of Ros.
- Assist management and advisors.
- Meet and greet service customers promptly in a professional and courteous manner.
- Liaison between the service and sales department.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
- Learn to overcome objections.
- Follow all company policies and procedures.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Qualifications:
- At least 1 year of sales, service, or accounting in the Automotive industry experience required.
- ADP/ CDK experience a plus
- Confidence in your ability to be successful.
- A desire to work in a commission, performance-based, environment.
- Great attitude with high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Self-starter and self-motivated.
- Ability to work well in a process driven environment.
- Outstanding communication skills in both verbal and written.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
