Insurance Administrative Assistant

Job Title: Insurance Administrative Assistant
Job Type: Full-time OR Part-Time
Job Pay: $22-25 per hour
 
Our Organization:
We are an insurance provider built by Texans for Texans. We have been protecting families in our great state since 1952.

Mission:
We help our policyholders manage the financial risks of everyday life and successfully recover from insured losses through prompt, professional, personal service based on high ethical standards.
 


Position Overview
We’re looking for a friendly, organized Administrative Assistant to join our Texas Farm Bureau Insurance office. This isn’t just a front desk role — it’s an important position that helps create a welcoming experience for our clients and keeps our team running smoothly.
 
You’ll be part of a small, fun office with a family-style atmosphere where everyone jumps in to help and supports each other. In this fast-paced environment, you’ll often be the first person people see or talk to, while also helping with the day-to-day operations that keep things moving.
 
If you enjoy working with people, staying organized, and being part of a close-knit team that works hard but likes to have fun, this could be a great fit.

What You’ll Do
  • Greet clients and visitors with professionalism and warmth—create a strong first impression of our agency
  • Answer and direct incoming phone calls with clarity and efficiency
  • Assist with scheduling appointments and managing calendars
  • Support agents and leadership with day-to-day administrative tasks
  • Maintain accurate records and input client information into internal systems
  • Handle incoming/outgoing mail, documents, and office communications
  • Help keep the office organized, stocked, and running efficiently
  • Provide general customer service support and assist with client inquiries

What We Offer
  • Competitive base pay with performance-based bonus opportunities (after probationary period)
  • Annual base pay increases based on performance
  • A family-oriented, supportive culture that celebrates wins and recognizes hard work
  • Opportunity to grow within a respected and established organization

What We’re Looking For
  • Strong communication skills—both in person and over the phone
  • Professional, polished, and customer-focused demeanor
  • Ability to multitask and stay organized in a fast-paced setting
  • Detail-oriented with strong follow-through
  • Comfortable using Microsoft Office (Word, Excel, Outlook) and general office technology
  • Positive attitude and team-first mindset
  • Bilingual (English/Spanish) is a plus, but not required