Processes member related account transactions in an accurate and timely manner.
MAJOR DUTIES/(ESSENTIAL FUNCTIONS):
Processes member over-the-counter transactions. Posts mail transactions. Sells all products sold by the credit union.
Balances daily business accurately and in a timely manner. Balances cash drawer daily. Protects all assigned cash and negotiable instruments. Secures cash drawer after each business day. Adheres to security procedures.
Assists in balancing the vault and the branch. Verifies shipments of cash and bank deposits under dual control.
Prepares daily travelers check settlements to be called in to American Express. Processes quarterly inventory reports.
Balances money orders and cashiers checks daily.
Processes incoming and outgoing correspondence.
Maintains positive member relations.
Provides account information to members.
Opens new Savings, Checking, Money Market, Certificate, IRA, and Business Accounts. Processes and updates signature cards and other changes on the system. Processes ATM and Debit card applications as well as encodes ATM and Re-pin Debit cards.
MINOR DUTIES/(NON-ESSENTIAL FUNCTIONS):
Welcomes members, non-members, and guests to the credit union and assists with related questions. Cross-sells other credit union services.
Answers questions about the credit union's account and loan service programs from the membership.
Markets credit union services to present and potential members.
Performs any and all duties as assigned by the Branch Manager, Branch Supervisor, or the Vice President of Operations for the benefit of the credit union.