Chamber Master

Client Services Specialist

Hill Country Family Services
Job Description
Client Services Specialist
Hill Country Family Services - Boerne, TX
$14 - $16 an hour

Job Description

Hill Country Family Services’ (HCFS) mission is to improve the quality of life for residents of Kendall County, Texas through mental healthcare, food, clothing and emergency financial assistance. HCFS’ vision is to create an empowered Boerne and Kendall County community linked by kindness, mutual respect and dignity, that is working to achieve its collective human potential.

HCFS: 501(c)(3) nonprofit, charitable organization

Date of Requisition: June 1, 2017

Position Title: Client Services Specialist

Reports To: Director of Client Services (DCS)

Duties: Assist the DCS in HCFS programs which provide mental healthcare, counseling, referrals and emergency financial assistance as directed. Communicate directly with clients and partner agencies via in-person meetings, phone, email and text.

Responsibilities

  • Assist the DCS with research to provide background information on client requests and potential referral programs.
  • Assist the DCS with management of clients applying for and receiving financial assistance.
  • Assist the DCS with client scheduling.
  • Assist the DCS with outreach and communication with clients.
  • Assist the DCS with special programs, to include, but not limited to Christmas for Children, school supplies, and Thanksgiving meals.
  • Participate in the planning and execution of agency fundraisers.
  • Other duties as assigned by the DCS or CEO.

Prerequisites

  • College Degree (BS or BA)
  • Fluent in English and Spanish (Written and Verbal) - PLEASE DO NOT APPLY IF YOU ARE NOT FLUENT IN SPANISH
  • Excellent communicator (written, phone, in-person)
  • Proficient with Microsoft Office (Word, PowerPoint, Outlook, Excel)
  • Upbeat, positive attitude
  • Works well with others

Desired

  • Degree in Psychology or Social Work
  • 1-5 years of experience with social work or counseling

Pay

  • Hourly Pay to be Determined
  • Allowance for Cell Phone
  • Stipend for Health Insurance

Process

  • Submit Resume
  • Phone Interview Candidates Identified
  • Phone Interviews Conducted
  • In-Person Interview Candidates Identified
  • In-Person Interviews Conducted
  • Selection

Job Type: Full-time

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Required education:

  • Bachelor's

Required experience:

  • counseling: 1 year

Required language:

  • Spanish
 
 

Please review all application instructions before applying to Hill Country Family Services.

Apply Now